How do I search for childcare?

Enter a search word in the box or use the drop down boxes to filter by category. For Ofsted registered childcare click on the 'Advanced search' link for more search options including age range, funding type, school pick up or inspection outcome. If you are still experiencing difficulties using the directory, please contact the Families Information Service at: Email: families.information@cumberland.gov.uk, or call 07760 171 639

Do you list activities and things to do in my area?

You can find events, activities and things to do in Cumberland by clicking on the 'Activities and things to do' link at the top of this webpage.

Has the SEND Local Offer website moved to another platform?

Yes, the new and improved SEND Local Offer can be found by clicking on the 'SEND Local Offer' link at the top of this webpage.

I can't find a service that can help me on your directory?

Please contact us at: families.information@cumberland.gov.uk, or call 07760 171 639

I can't find details of a childcare provider on your directory?

The easiest way to find OfSTED registered childcare on our directory is to select the 'Advanced search' link. This will allow you to filter the directory. You can then further narrow your search by selecting the type of childcare you need. You can also search by: age range; opening times; school pick up, and OfSTED inspection judgement If you have a specific need which means you are struggling to find childcare then our brokerage service can help. Email us at: families.information@cumberland.gov.uk, or call 07760 171 639

How do I find out if I am eligible for a funded childcare place for my 2, 3 or 4 year old?

Select the 'Help with childcare costs' link at the top of the page to find out about funding schemes to help families with their childcare costs including funded places for 2, 3 and 4 year olds.

When I click on the 'Details' button next to a service nothing happens?

Are you using Internet Explorer? Some users have reported this as an issue. If you can, please try using Firefox, Chrome or Safari instead or try adding this website to your list of trusted sites under Tools/Internet Options.

I'm a registered early years provider. How can I have my group or service added to your directory?

Please email: families.information@cumberland.gov.uk with details of your group or service including name, address, telephone number and email.

My group or service is listed but there is a problem with the information. What do I do?

If you have previously been given access to our 'Self Update' portal you can update your information by logging in and submitting changes. If you do not have access to the Portal, please email: families.information@cumberland.gov.uk.